Technical Support
Support of Operating Systems
Our Microsoft Certified Systems Engineers are able to diagnose and fix problems on any Microsoft Operating System from Windows 3.11 to Windows Vista and Windows NT Server to Windows .Net Server. Whitebarn can supply, install and configure any Microsoft Operating System on new machines or as an upgrade to an existing machine. We also support Mac OS. Upgrading to a newer version of Windows can carry consequences regarding the security of your existing data. Whitebarn can perform such upgrades with minimal risk, thereby safeguarding your information.
Anti Virus Software
Anti virus software is an absolute necessity in protecting both your own system and that of those to whom you communicate electronically. Supply, installation and configuration of this software is available from Whitebarn, as is excellent advice about the type of anti virus software currently available. If you do not have a maintenance contract with Whitebarn, but need advice on this important aspect of IT management, contact them on the number shown above.
Bespoke Software Problems
Buying bespoke software usually leaves little option but to rely on the software supplier to provide the necessary support. Whitebarn gives you another choice. After a period of familiarisation with your software, they will be able to identify problem areas and negotiate constructively with the bespoke software suppliers to provide you with a realistic and workable solution.
Diagnose and Fix
Every business knows how IT problems can be a real time waster. A poorly configured system can fail frequently, and even new systems straight off the shelf are very likely to suffer from set-up problems that cause such failures. The experienced team at Whitebarn will diagnose and rectify these problems, whether they occur in mainstream office applications, mail or firewall systems, or even bespoke software. Causes are many and varied, but the technology and experience that Whitebarn possess allows them to track down and fix the problems that trigger these failures. The messages that interrupt your working day can become a thing of the past.