Voiceflex Flow
A full & flexible UCaaS platform
Stay in touch any way you choose
Any device, any platform. Regardless of where a call happens – over mobile, PSTN, the internet or Microsoft Teams – the experience and features are the same. Fully engage with colleagues and customers anywhere, anytime, anyway you want. It’s your call.
- Cross platform support including Microsoft Teams
- Sophisticated, flexible, secure cloud PBX solution in one platform
One self-service admin hub
One admin portal for reporting and cost control. One app for staff to collaborate and manage communication features. Reporting, cost control and transparency, plus greater security and stability for reduced risk. A DIY portal for both IT admins and end-users makes it easy.
- Role-based access puts control in the hands of the right people
- Setup a new PBX in hours not weeks
- Reset passwords and port numbers – all in just a few clicks
Connecting systems and workflows
Voiceflex Flow integrates with multiple systems, combining the power of existing tech stack with the simplicity of a single hub. Integrated with many applications including:
- Microsoft Teams
- Zendesk
- Salesforce
- Google Workspace
- Hubspot
- BankID
Microsoft Teams Direct routing
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Resilient voice services
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Flexible & cost-effective alternative to Teams Calling Plans
Not sure about migrating? Simultaneously deliver calls to both Teams and existing telephony applications.
The benefits
Stay in touch and engage with customers and colleagues quickly and simply, from anywhere and from any device.
Sophisticated features and UC functionality without hefty initial and ongoing costs. A system that grows with your business.
Add, remove, or transfer licenses when needed. Plus keep track of unused licenses with automatic notifications.
One admin interface to quickly and easily manage and configure your telephony solution and customer service environment.
Setup a PBX in hours not weeks. Admins can create, change and delete PBX services themselves, reducing the need for experts.
Full UC platform for telephony, meetings, messaging, presence, mobility and more from one single hub.
PBX functionalities and rich insights to improve customer satisfaction. Get the very most from every call, and let colleagues know when you’re available.
Skill-based routing intelligently pairs the customer with the right person/dept. Automatically route customers by using data from CRM systems.
Effective communication with telephony in Microsoft Teams. Control profiles directly within Teams, access incoming call lists, recordings, look-up, and voicemails.
Our quotations are designed to meet your requirements, however big or small.
Maintenance and Support
We provide maintenance, backup checks and a monitoring system to keep your core telephone infrastructure up and running. In the event of an outage, we will diagnose the issue accordingly and if necessary, we will send a technician to site.
Quality Assurance
Whitebarn IT Services has specialised in IT for over 24 years with each member of our team bringing many years’ experience. So you are promised to be in safe hands, whilst receiving quality service with a smile.
We will strive to improve your business productivity using the power of IT, whilst delivering performance and long-term support.
Get in touch
Contact us for a free quotation or more information about our IT services.